Retail

In southern California, you need good security to maintain a successful retail enterprise. Retail crime is epidemic here, with millions of dollars forfeited annually to a combination of internal and external theft, shrinkage and property damage.  Mall crimes occur routinely inside stores and in common areas like food courts, parking lots and parking garages.   

This is where we come in.  CWP can help you protect your business against these preventable losses. Our time-tested retail security services are designed to let you maximize profit and minimize headaches.  We offer trained, experienced, uniformed guards; efficient, reliable, clearly-marked patrol vehicles; state-of-the-art monitoring equipment; and over 20 years of experience protecting merchandise, property, staff and customers.

Our strong, visible security presence will:

• Keep your customers at ease and shopping longer
• Reduce staff nervousness and misbehavior
• Discourage external criminal activity
• Reduce vandalism and theft

Since each retail property is unique, we want to hear your specific concerns so that we can create custom solutions for you.  However, there are some common problems that affect a large number of retail establishments and we are highly experienced at handling all of them.  Here is a partial list of areas of our services and areas of expertise:

• Evicting loiterers
• Enforcing parking security
• Creating a safe environment in parking facilities
• Checking locks and securing doors
• Monitoring escalators, elevators, stairs and all levels of retail and parking structures
• Observing and reporting hazards (e.g., burn lights)
• Preventing graffiti and arson

If you realize you can benefit from security services, but wonder if we’re the firm for you, please read on.  CWP has developed a few successful strategies that give us an edge over the competition.  We offer our clients the following advantages:

• 24-hour, In-House Dispatch:

We have a state-of-the-art in-house dispatch and alarm monitoring center.  Calls for service are inputted into our Guardworks Customer Relationship Database.  From there, we can dispatch an officer over the radio, telephone or directly to your mobile computer.  If the issue is administrative in nature or requires follow up, the dispatcher can assign the issue directly to the proper Security Manager.

Our dispatchers and managers have access to all of the previously logged calls, current post orders and reports for your property.  This keeps our entire team fully informed and strategically aligned with your security needs.

• Field Supervisors:

We retain field supervisors solely to manage and check up on our patrol staff.  Field supervisors have expert knowledge of your property, post orders, and policies and procedures.  They can also substitute for regular guards, as need arises.

• Tenant Relationships:

We understand that, in a retail environment, your tenants are also our clients.  Our guards and post commanders will check with all clients on a regular basis to ensure that our security service is fulfilling everyone’s needs.  We will inform each tenant about current security issues and inquire into each tenant’s specific needs.  We also give each tenant a direct line of communication to the account manager to address any issue that cannot be taken care of at the officer or post commander level.

Please call CWP at (800) 815-7784 or email us for a discussion of your security concerns and a free cost estimate.  We will be glad to discuss our services and solutions with you and look forward to learning how we can meet your needs today.